Dedicated School Helpdesk

We're Here to Support Your School

Need guidance with student onboarding, fee receipt setup, examination modules, or school code verification? Our specialist support desk is available to assist you.

Official Support Email support@scitw.in

Guaranteed response within 2-4 business hours.

Direct Helpline +91-9682231047

Monday - Saturday: 9:30 AM to 6:30 PM IST

WhatsApp Desk +919682231047

Quick onboarding queries & feature consultations.

Send Us a Direct Message

Complete the form below and an assigned school support specialist will respond directly to your official email.

Full Name *

Email Address *

Contact Phone

School / Academy Name

Inquiry Subject *

Your Message *

Technical Operations

School SamratERP Technical Operations, Samrat ERP Tower, India

Support Availability

Monday - Saturday: 9:30 AM to 6:30 PM IST
Emergency system monitoring is active 24/7/365.

Looking for your School Code?

Direct Portal Access

School codes are distributed to school administrators upon portal activation. If you have your code, you can log in directly right now.

Enter School Code & Sign In

Frequently Asked Questions

Quick answers to common questions regarding School Code, online fees, and portal features.

Each educational institution is assigned a unique School Code (e.g. SAM-SCH-0001). Entering this code routes students, staff, and administrators directly to their isolated school database and portal.

Yes. Our platform integrates instant fee collection with custom receipt numbering, online parent payment links, pending fee ledger tracking, and instant PDF receipt generation with verification.